Zoho People – HR Software for Smarter Workforce
Managing your workforce should be simple, efficient, and employee-friendly. Zoho People, a leading cloud-based HRMS trusted by thousands of organizations worldwide, helps businesses automate every HR process – from onboarding to offboarding – simplify compliance, and boost employee engagement all in one secure, intuitive platform.
Zoho People goes far beyond basic attendance and leave tracking. The platform delivers a comprehensive suite of HR modules covering employee database management, time and attendance with facial recognition and geofencing, shift scheduling, performance management with OKRs and 360-degree feedback, a full learning management system (LMS) with SCORM compliance, remote work policy management, and an AI-powered HR assistant (Zia) that answers queries, surfaces workforce insights, and handles routine approvals through chat or voice – across web, mobile, Microsoft Teams, and Slack.
The platform’s built-in biometric integration supports web check-ins, mobile app clock-in/out with geo-tagging, and kiosk-based facial recognition for secure, accurate attendance capture. Employees can access a self-service portal to update personal information, submit leave and expense requests, view pay slips, and raise HR help desk queries directly to their reporting managers – reducing the administrative burden on your HR team significantly.
As a Premium Zoho People Partner, Al Fahad IT Consulting has over 10 years of experience helping organizations across the UAE, KSA, and Bahrain optimize their HR operations. Our expertise ensures that your HR system is not only efficient but also fully compliant with regional labor laws, UAE WPS requirements, Saudi GOSI regulations, and Bahrain’s LMRA workforce standards.
Why Choose Zoho People HR Management?
Zoho People HR Management is a comprehensive, modular solution for automating and managing all HR functions – designed for SMBs, mid-market firms, and enterprises operating across the GCC:
- Employee Management: Securely store and manage employee records digitally, track employment history, and empower staff with a self-service portal to update personal information, request leave, access pay slips, and submit HR help desk queries. Auto-generate employee IDs with customized rules including department, location, year, and personalized prefixes or suffixes.
- Time & Attendance Management: Monitor working hours with Zoho People time tracking, including web check-ins, mobile app with geo-tagging, IP-based restrictions, geofencing, kiosk-based facial recognition, and biometric integration for accurate payroll processing. New features include designation-based attendance policies, overtime approval workflows, employee location tracking via mobile app, attendance deviation alerts, and remote work regularization controls.
- Leave Management: Automate leave requests, approvals, and accruals while customizing policies for different roles, locations, or designations. Supports sandwich leave auto-reversal, LOP reversal for past pay periods, leave cancellation across pay periods, and pre-configured leave policy templates for multiple countries including region-specific compliance requirements.
- Performance Management: Conduct reviews, set goals, and gather continuous feedback with advanced appraisal features including 360-degree evaluations, skill-set matrix tracking, and bias-free assessment tools. The new OKR (Objectives & Key Results) service enables you to define, align, and track measurable goals across the organization, departments, and individual employees – and use OKRs as evaluation parameters in performance reviews. Attendance metrics can now be included directly in performance assessments.
- Onboarding & Offboarding: Streamline new hire and exit processes with automated workflows, document collection, and training assignments. The new offer and appointment letter management module lets you create customized letters using mail merge templates, send them digitally with e-signature support, track acceptance and rejection status, and manage the entire candidate-to-employee transition from a single place. Offboarding is now a dedicated module for creating structured, positive exit experiences.
- Learning & Development (LMS): Built-in learning management system with SCORM compliance for standardized e-learning materials including documents, videos, and quizzes. Employees can request new courses, track progress through learning plans with automated completion outcomes (designation changes, skill updates), and sync training sessions directly with Microsoft Outlook Calendar.
- HR Analytics & Reporting: Gain actionable insights into workforce trends, attrition, and employee engagement for data-driven decision-making. Export activity logs for seamless auditing, track permission changes with detailed audit history, and leverage Zoho People Analytics for up-to-date attendance data visualization and workforce intelligence.
Key Features & Latest Updates of Zoho People
- Zia AI HR Assistant: Get instant answers to HR-related queries using natural language, access workforce insights with reports and analytics, perform routine actions like approvals and reminders, and receive step-by-step navigation guidance – through chat or voice across web, mobile, Microsoft Teams, and Slack with role-based security.
- OKR (Objectives & Key Results): Define, align, and track goals in a clear and measurable way across teams and employees. Create organizational, departmental, and individual OKRs with regular check-ins and use them as evaluation parameters in performance reviews.
- WhatsApp Integration: Real-time notifications and approval requests delivered directly to employees via WhatsApp for faster response and engagement.
- Pulse Surveys & Engagement: Run short, focused surveys of up to 10 questions at scheduled intervals to capture real-time employee sentiments. Access surveys directly within Team Space and compare response rates across recurring survey instances using recurrence comparison reports.
- Offer & Appointment Letter Management with E-Signature: Create multiple templates for different roles and regions, generate customized letters with mail merge, send digitally, track responses, and support e-signatures with multi-recipient signing, deadlines, and reminders.
- Remote Work Policy Management: Define the number of remote days per month, set approval rules, raise automatic requests when employees log in remotely, and control attendance regularization on approved remote workdays only. Enhanced audit history and editing capabilities during approval.
- Collaborative KRA Library: Standardize Key Responsibility Areas across teams for consistent performance evaluations.
- Enhanced Shift & Calendar Views: Color-coded schedules including leave, weekends, and holidays with designation-based attendance policy enforcement for precise workforce management.
- HR Help Desk (Cases): Employees can submit HR help desk requests under the new “Ask Your Manager” category, allowing direct outreach to reporting managers for queries and guidance – streamlining internal communication and resolution.
- Localization & Terminology Customization: Easily customize system terminology – both default and custom – to create a truly localized and user-friendly experience aligned to your regional language and HR practices.
- Mobile Location Tracking: Track on-site employee work locations through the Zoho People mobile app with geo-tagging for effective field workforce monitoring – ideal for construction, real estate, and logistics teams across the GCC.
- Zoho Cliq Approval Notifications: Managers receive real-time approval notifications in Zoho Cliq and can approve, reject, or forward requests directly within the platform – reducing missed approvals.
- Workflow Execution Logs: Track all workflow executions, custom button actions, and scheduler runs with detailed logs and real-time status updates for full automation visibility.
- Decimal Point Accuracy & Payroll Sync: Transparent salary calculations up to two decimal places, LOP reversal for past pay periods, and seamless integration with Zoho Payroll editions now available for UAE, Saudi Arabia, Bahrain, Qatar, Oman, and Kuwait.
Get Started With Zoho People Today !
Al Fahad IT Consulting: Your Trusted Zoho People Partner
As a Premium Zoho Partner with over a decade of experience, Al Fahad IT Consulting provides end-to-end services for Zoho People implementation:
- Zoho People Consulting: Expert guidance to audit your current HR processes, identify automation opportunities, and design a tailored Zoho People configuration that aligns with your organizational structure, regional labor laws, and workforce policies – whether you operate in Dubai Free Zones, Saudi Vision 2030 entities, or Bahrain EDB-regulated businesses.
- Zoho People Implementation: Seamless deployment with minimal disruption – covering tenant setup, module configuration, leave and attendance policy design, performance review setup, LMS configuration, and user provisioning. We follow a structured delivery approach to ensure your HR team is confident and productive from day one.
- Zoho People Integration: Connect Zoho People with Zoho Payroll (now supporting UAE, KSA, Bahrain, Qatar, Oman, Kuwait editions), Zoho CRM, Zoho Projects, Zoho Recruit, Zoho Expense, and third-party platforms including Microsoft Teams, Google Workspace, Slack, Zapier, QuickBooks, and DocuSign – creating a unified HR ecosystem with seamless data flow across departments.
- Zoho People Support & Partner Assistance: Dedicated support channel with Arabic and English-speaking consultants for ongoing administration, health checks, new feature enablement, and issue resolution. Our managed service plans include regular on-site visits for enterprise clients across Dubai, Abu Dhabi, Riyadh, Jeddah, Dammam, and Manama.
- Customization & Workflow Automation: Align Zoho People modules and workflows with your unique business needs – including custom approval flows, Deluge scripting for complex HR logic, field rules, automated alerts, designation-based policies, remote work configurations, and bilingual Arabic-English form layouts that reflect the way GCC organizations actually operate.
